Business Process Outsourcing Research Proposal Example | Topics and Well Written Essays - 750 words

Business Process Outsourcing - Research Proposal Example Therefore, it will be our endeavour to figure out; Therefore, using reliable secondary sources of data would certainly yield the information related to certain cases which have been highlighted in the mainstream media. Haley (2003) contends that a number of researchers have opted to conduct secondary research instead of primary research, primarily because of the cost of conducting such a research and limited opportunities for conducting primary research. Some reliable secondary sources for this research would be the document from NASSCOM, one of India's premier institution representing the software and IT industry; Data available from reputed international organisation like WTO and ILO. Newspaper reports like; Will also prove handy to understand what's going on inside the glittering ITES buildings. In order to assess the opinion of all major stakeholders in the outsourcing industry, we can plan out interviews/ questionnaire surveys with; iii. Some ITES workers. It must be emphasised here that these workers are discouraged from shelling out information to outsiders. But, it needs bit of convincing and an undertaking on the part of the researcher to the effect that, this research is being carried out primarily for academic purpose, and it won't be used for any other purpose. iv. Some union leaders from India like those from UNITES, and some international union leaders like those from UNI Global union. This will help us in knowing both sides of the story. v. Seeking the opinion of someone from the medical profession will also help in correlating the physiological and psychological disorders. Information thus collected will help us in making the comparisons and further investigating the trend. In order to determine the possible implications and significance of the US/UK shifts in the outsourcing industry in India, an interview questionnaire shall be prepared which will seek answers from the respondents accordingly. Part A of the questionnaire will contain the demographic characteristics of the respondents which will serve as the profile of the respondents. This will include their gender, age, employment, and affiliations profile. Part B will determine the behaviour and attitudes of the respondents as to how they perceive the working in graveyard shifts Part C will assess and identify the possible impl

Leadership in Organization Essay Example | Topics and Well Written Essays - 1000 words

Leadership in Organization - Essay Example The main source of leader's power is the trust of the workers led by him. (Adair) There are many theories that investigate the nature and purposes of the leadership on organization. They also examine the roles of the leader. The most famous theories are as follows: the theory of servant leader, the theory of democratic leader, great-man theory, group-man theory, the theory of principle-centered leader, the theory of traits, the theory of total leader etc. In the discourse of contemporary management it is much spoken about the difference between leading and managing. According to the traditional theory of management, the key functions of the leader are as following: "planning, organizing, leading and controlling/coordinating." (Adair, p. 28) But many recent theories argue against this understanding of the leadership purpose. Educators, supporting this viewpoint, insist that it is necessary to distinguish between leadership and management. They state that four major functions that were mentioned above are necessary for the manager, but not enough for the leader. They state that these functions help the person apply necessary skills in appropriate time, and that the leadership is something other then just applying person's capabilities. They insist that the leadership is to be focused on the question of how to influence people, and that should be the key purpose of the leader to be achieved. (Adair) However, this new concept hasn't been recognized as the traditional viewpoint, because it reduces the significance of "planning, organizing, leading and controlling/coordinating." If the leader would pay all attention to methods of influencing the people, ignoring all these functions, he will not be a successful leader. As it has been said above, choosing appropriate strategies of leadership depend upon organization and situation. The factors that influence choosing competencies are as follows: 1) the size of the organization 2) the sphere of the leader's skills that the person possesses 3) the values and nature of the person (the strategies are to be chosen in accordance to the person's identity) 4) type of the organization that needs a leader 5) culture, values and behavior of the workers in this particular organization (McLean) Why leadership is so meaningful for the organization Because it helps to mold a group of worker into a team, it makes the workers apply their abilities and skills in necessary places, and makes the team work as a single force, which brings advantage under the conditions of business competitiveness. Leader should organize the workers so that they know how to work collaboratively, at the same time motivating their performance. Leader should also make a balance between the individual goal of each worker and the goal that the whole team is to achieve. "Leaders require that their team members forego the quest for personal best in concert with the team effort". (Thornton, p.27) Here is the pattern to apply the principles of effective leadership to practice: 1. Align day-to-day activities with the centre's vision and mission 2. Communicate the centre's vision and role to internal audiences Model the organization's core values, principles, and philosophies Identify community relations initiatives and implement supporting